Connect systems instead of retyping data.
We make visible where data gets stuck between CRM, ERP, PPM and other systems, and develop an architecture that holds up. From a single interface to automation with AI.
Book a consultation appointmentTypical situations
In many companies, CRM, ERP, PPM and specialist applications work side by side. Data is copied, retyped or reconciled in Excel. That costs time and causes errors.
Data is retyped
Orders, times or customer data are moved by hand from one system to the next.
Interfaces have grown over time
Connections were built bit by bit. Nobody has an overview any more of what flows where.
Systems do not fit together
A new system is to be connected, but data models and processes differ.
Automation and AI should help
You want to automate recurring processes and use AI sensibly, but do not know where to start.
Our consulting approach
We start with your goals and your system landscape. Only then do we turn to the technology of the integration.
01
Analyse
We create a map of your systems and data flows and find media breaks and duplicate data entry.
02
Design
Together we develop a target architecture: which data is leading where, and how the systems are connected.
03
Prioritise
Which connection saves the most time? We assess by benefit, risk and effort.
04
Implement
We support building the interfaces, whether direct, via middleware or with Power Automate.
05
Measure and improve
Monitoring shows whether data flows reliably. Further automation and AI build on this.
Results
Depending on your situation, you receive tangible results on which you can base confident decisions.
System map
An overview of which systems hold which data and how they are connected today.
Data flows and master data
Which data flows in which direction and which system is leading in each case.
Target architecture
A sustainable solution for your interfaces, matching your infrastructure and budget.
Prioritised roadmap
Which connections come first, with effort and expected benefit.
Automation potential
Where processes can be automated and where AI makes a real contribution.
Operating concept
Monitoring, error handling and responsibilities, so that the integration runs reliably day to day.
Our principles
Five principles guide every consulting project, plus a sixth: we only recommend what suits your system landscape.
Goals first
The starting point is the benefit, for example less manual work, faster closing or more reliable data.
Processes before interfaces
We understand the process first, then we build the connection. Otherwise an error is just transferred faster.
Build on what exists
Existing systems and interfaces are taken into account. We only build new where it adds value.
Step by step
We start with the connection that saves the most time and build from there.
Measurable results
Monitoring and key figures show whether data flows reliably and how much effort is saved.
Open to any technology
Direct interface, middleware such as our Sugarblaster or Power Automate: we recommend what suits your landscape.
Your starting point
If you would like your own assessment first, start with one of our online checks. Anonymous and without sign-up.
Online checks
In two minutes you see where things get stuck between sales and delivery.
Systems we connect
We know the common systems from projects and find the right way to connect them.
SAP and other ERP systems
SugarAI
Microsoft Dynamics 365
OpenText PPM
Jira
Power Automate
Sugarblaster
Shop, telephony and BI
Working together
We do not offer fixed packages. The scope and form of the consulting depend on your system landscape.
Initial consultation
Free of charge: we listen and get to know your situation.
Scoping
Whether a workshop, interviews or an on-site analysis makes sense, we decide together.
Proposal
You receive a proposal for approach and effort that fits your landscape.
Consulting
We work closely with business departments and IT and document the results transparently.
Implementation on request
On request, we also build the interfaces, all from a single source.
From practice · Retail
At a major electronics retailer, project times from OpenText PPM were prepared by hand for billing in SAP. Together we redesigned time tracking and connected it directly to SAP.
83 %
shorter month-end close for time tracking, from 540 to 90 minutes.
In use
OpenText PPM · Time tracking · SAP integration
FAQ
Yes. Whether a direct interface, middleware or low-code with Power Automate: we recommend the solution that suits your systems and your budget.
Among others CRM, ERP such as SAP, PPM, Jira, shop, telephony and BI. What the connection looks like in each case is clarified in the analysis.
Where recurring decisions are based on good data, for example when assessing enquiries or making forecasts. The prerequisite is clean, connected data.
That depends on the scope. After the free initial consultation, you receive a proposal that fits your system landscape. We do not offer fixed packages.
Yes, on request, including operation and monitoring. But you can just as well implement the results with your own team.
That depends on your situation and the scope. A first system map can often be created quickly; we support larger projects over several stages.
We show you how automated workflows turn contacts into real customers.
Write to us
Prefer to talk directly?
Choose an available slot directly in our calendar, free of charge and without obligation. We will discuss your requirements and show you possible solutions.
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